At a glance
Our Transparency Pledge
We’ve created this summary to help you understand exactly what information we collect and why. Our goal is to be crystal clear about how your data is handled at Coretado.
What Information We Collect
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Account Information: Email address, name, username, and profile photo that you provide when creating an account.
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Usage Information: How you interact with our platform, including features you use and content you create.
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Device Information: IP address, browser type, device type, and other technical information when you access our platform.
How We Use Your Information
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Providing Our Services: To operate the platform and deliver the functionality you request.
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Improving User Experience: To understand how people use Coretado so we can make it better.
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Communication: To send you updates, newsletters, and respond to your inquiries (only if you’ve opted in).
How We Protect Your Data
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Data Security: We use encryption and security protocols like HTTPS to protect your information.
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Limited Sharing: We only share your information with service providers who help us operate the platform, or when required by law.
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Data Retention: We keep your information for as long as needed to provide our services, plus approximately 7 years for legal requirements.
Your Rights and Choices
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Access and Control: You can access, correct, export, or delete your personal information at any time.
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Communication Preferences: You control what communications you receive from us and can opt out at any time.
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Special Rights for EU/UK Users: If you’re in the EU or UK, you have additional rights under GDPR, including the right to data portability and the right to be forgotten.
Questions or Concerns?
We’re here to help. If you have any questions about our privacy practices, please don’t hesitate to reach out to our privacy team at privacy@play.fast
Introduction
This document explains how Coretado collects, uses, and protects your personal information. We encourage you to read it carefully to understand our practices regarding your data.
Welcome to Play, a web platform that allows individuals to build, deploy and interface with apps. Play allows users to deploy apps privately, within the user’s organization domain, or alternatively make apps public (the “Platform”).
This Privacy Policy (“Policy”) explains how information about you is collected and used by the Platform, which is developed and operated by Coretado Inc. (“we”, “us”, “our”).
The Platform is not directed to users under the age of 16. We do not knowingly collect information or data from children under the age of 16 or knowingly allow minors under the age of 16 to use the Platform.
Policy Updates
This Policy may be amended from time to time. We will post any change to this Policy on our Platform at a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you by email of the changes if we have your email address.
Contact us
If you have any questions, comments or concerns regarding this Policy or our processing of your personal information, please contact us at privacy@play.fast.
We value your feedback and take your privacy concerns seriously. Our dedicated privacy team aims to respond to all inquiries within 48 hours.
What we collect and why
When you register to and use our Platform
Purposes: Providing you with the functionality of the Platform, updates, contacting you regarding administrative issues related to the Platform, this Policy, our Platform Terms, support and maintenance
Categories of information processed: Email address, account username, full name, user profile photo, geo-location (user-entered), business information (company, role, etc.).
Subscribing to our newsletters
Purposes: Providing you with the newsletter you requested, such as use-cases, product updates, and blog post updates.
Categories of information processed: Email address, account username.
User content provided through apps generated on the Platform or through social media platforms
Purposes: Providing you with the functionality of the Platform you requested.
Categories of information processed: User generated apps that may include photos, images, articles, business info, etc.
When you order or make a purchase on our Platform
Purposes: Providing you with the functionality of the Platform you requested, such as Subscription to the Platform or purchase of templates.
Categories of information processed: Email address, account username, full name, ID number / other unique identifier, financial or payment information.
Contacting us with an inquiry through our Email
Purposes: Responding to your inquiry, our business development.
Categories of information processed: Email address, account username, full name, the subject of your inquiry and the text of your message.
When you provide us with your feedback and reviews
Purposes: Responding to your feedback and reviews, our business development.
Categories of information processed: Email address, account username, full name; and the feedback or review.
Use of cookies on the Platform
Purposes: Facilitate a Platform feature that the user specifically requested, Analyze the Platform usage to evaluate and improve its performance, improve user experience on the Platform, inform and serve personalized ads more relevant to user interests.
Categories of information processed: IP address from which you access the Platform, time and date of access, type of device and browser used, language used, links clicked via a mouse or a touch screen, and actions taken while using the Platform.
Your Rights Regarding Your Information
You have the right to review the personal information we collect and process about you and request its correction (according to Sections 13 and 14 of the Protection of Privacy Law, 5741 - 1981). You are not legally obligated to provide us with the above information, but if you do not, we may not be able to facilitate your registration request, process your payment, handle or respond to your inquiry, send you our newsletter, or provide some or all of our Platform functionalities.
User Content and Personal Information
Please use discretion when providing User content that includes the personal information of you or others.
YOU ARE SOLELY LIABLE FOR PROTECTING THIRD PARTIES’ AND YOUR OWN PRIVACY, AND FOR OBTAINING THE PRIOR CONSENT OF INDIVIDUALS’ WHOSE PERSONAL INFORMATION IS INCLUDED IN THE USER CONTENT. WE WILL NOT BEAR LIABILITY FOR ANY DAMAGES THAT MIGHT INCUR TO YOU OR TO THIRD PARTIES AS A RESULT OF THE PUBLICATION OF PERSONAL INFORMATION.
Methods and sources for collecting your personal information
We collect the personal information from several sources:
Direct Collection
Directly from you when you register to or use our Platform or when provided to us through our Email.
Service Providers
From our service providers helping us to operate the Platform.
Device Information
Through the device you use to access our Platform, including through third party cookies and analytics tools, such as Google-Ads, Facebook Ads, Google Analytics, Mixpanel, posthog and other Internal analytics services.
Sharing your personal information
We will not share your information with third parties, except in the events listed below or when you provide us with your explicit and informed consent.
Service providers
We will share your information with our service providers who assist us with the internal operations of the Platform. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes
Purposes: Operating the Platform and our business.
Examples of third parties involved: AWS, Mixpanel, Posthog, Google Analytics and AI providers (through API), subject to additional policies such as:
Use of Google Workspace APIs
Purposes: We utilize certain Google Workspace APIs solely for providing specific features within the Platform. These APIs are not used to develop, improve, or train generalized AI and/or ML models.
Examples of third parties involved: API data processed according to Google’s API Services User Data Policy (https://developers.google.com/workspace/workspace-api-user-data-developer-policy), including the Limited Use requirements.
Sharing at your choice
We will share your User content with other users of the Platform and with third parties such as social media platforms, if you choose to do so
Purposes: Providing you the functionality of the Platform, At your choice, and in according to your preference.
Examples of third parties involved: YouTube, Facebook, Instagram, TikTok, Discord, X, Slack.
Suspected violations
If you abused your rights to use the Platform or violated any applicable law while doing business with us
Purposes: Responding to, handling, and mitigating suspected violations of law in connection with our business.
Examples of third parties involved: Competent authorities, legal counsels, and advisors.
Required disclosures
If a judicial, governmental, or regulatory authority requires us to disclose your information
Purposes: Complying with a binding request from a competent authority.
Examples of third parties involved: Competent authorities.
Business changes
If the operation of the Platform or our business is organized within a different framework, or through another legal structure or entity.
Purposes: Enabling a structural change in the operation of the Platform and our business.
Examples of third parties involved: The target entity of the merger or acquisition, legal counsels, and advisors.
Data retention and security
Data Retention
We retain your information for as long as needed to operate the Platform, and thereafter as needed for record-keeping matters.
We will retain your information for as long as needed to operate the Platform. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements. The overall period of retention is approximately 7 years.
Data Security
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information, such as HTTPS and encryption measures. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, there is no guarantee that it will be immune from information security risks.
Additional information for individuals in the EU or UK
Data controller
Coretado Inc. is the data controller of the personal information collected via the Platform
International data transfers
To facilitate processing your information through the Service and by our service providers, we will transfer your information to countries outside the EU or the UK. We do so to countries which are recognized by the European commission as having adequate protection for personal data, or under the terms of a data transfer agreement which contains standard data protection contract clauses with adequate safeguards determined by the EU Commission and UK Information Commissioner’s Office.
Legal basis for processing your personal data
Registering to and using the Platform
Legal Basis: Performance of a Contract with you to provide the Platform, our legitimate interests in providing you with the Platform features you requested, contacting you regarding administrative issues related to the Platform, this Policy, our Platform Terms, support and maintenance.
Subscribing to our newsletters
Legal Basis: Consent.
Uploading or sharing user content through the Platform or through social media platforms
Legal Basis: Performance of a Contract with you to provide the Platform, our legitimate interests in for providing you with the functionality of the Platform, maintaining, developing and enhancing our Platform and our business.
When you order or make a purchase on our Platform
Legal Basis: Performance of a Contract with you to provide the Platform.
Responding to your inquiry
Legal Basis: Our legitimate interests in responding to your inquiry, our business development.
When you provide us with your feedback and reviews
Legal Basis: Our legitimate interest in developing and enhancing our business and the Platform, responding to your feedback or reviews.
Necessary cookies
Legal Basis: Our legitimate interests in providing you with the Platform functionality you requested.
Third party cookies and analytics tools
Legal Basis: Consent.
Responding to, handling, and mitigating suspected violations of law in connection with our business
Legal Basis: Legitimate interests in defending and enforcing against violations and breaches that are harmful to our business.
Complying with a binding request from a competent authority
Legal Basis: Legitimate interest in complying with mandatory legal requirements imposed on us.
Enabling a structural change in the operation of the Platform and our business
Legal Basis: Legitimate interests in our business continuity.
Data subject rights
If you are in the EU or the UK, you have the following rights under the GDPR:
Right to Access
Receive a copy of your personal information that we process.
Right to Rectify
Correct inaccurate personal information we have concerning you and to have incomplete personal information completed.
Right to Withdraw Consent
Easily and at any time withdraw your consent to us processing your personal data to email you with our newsletters. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Withdraw Cookie Consent
Easily and at any time withdraw your consent to the use of non-essential cookies on our Platform. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Data Portability
Receive the personal information that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another person or entity. Where technically feasible, you have the right to have your personal information transmitted directly from us to the person or entity you designate.
Right to Object
Object to our processing of your personal information based on our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or if we need to process such personal information for the establishment, exercise, or defense of legal claims.
Right to Restrict Processing
Restrict us from processing your personal information (except for storing it): (a) if you contest the accuracy of the personal information; (b) if the processing is unlawful and you prefer to restrict the processing rather than deletion; (c) if we no longer need the personal information but you require it to establish, exercise or defend legal claims; or (d) if you object to our processing based on our legitimate interest.
Right to be Forgotten
Under certain circumstances, such as when you object to our processing of your personal information based on our legitimate interest and there are no overriding legitimate grounds for the processing, you have the right to ask us to erase your personal information.
When you contact us, we reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with the information that you have asked for, we will explain the reason.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in the Member State of your residence, place of work or place of alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click here.
If you are in the UK, you can lodge a complaint to the Information Commissioner’s Office (ICO) pursuant to the instructions provided here.
Your Trust Is Our Priority
At Coretado, we’re committed to maintaining your trust through transparent privacy practices. If you have any questions or concerns about this policy, please contact our privacy team.